When a customer decides to visit our factory in person, I believe that the customer has a simple understanding of our company in the early stage. The high-quality high-speed punch products and excellent service will definitely be one of the reasons that attract the customer to visit the site! Let’s take a look at some details below,
On a sunny afternoon, our factory welcomed a group of special guests - distinguished customers from Southeast Asia. Two gentlemen stepped into this vibrant factory...
Receptionist: "Hello! Thank you for your hard journey. Welcome to Sanhao High Speed Punch Factory!"
Customer: "Thank you."
Receptionist: "We have prepared a comfortable reception room for you, where you can take a short rest. Let us introduce you briefly."
Customer: "Okay, thank you."
After the initial communication and understanding between the two parties, our receptionist led the customer to visit the factory workshop in order to intuitively understand our punch equipment, production process and manufacturing technology.
When the camera comes to the gate of the factory workshop, what comes into view is our parts area and inspection area. Master workers in work clothes hold professional tools and meticulously inspect the parts they just purchased. Here, these parts will undergo the most stringent inspection.
Client: "What is he doing?"
Receptionist: "They are testing parts from suppliers. The quality, safety and reliability of parts are related to the performance and user experience of punch products. Here, the master workers must ensure that every part truly meets the standards."
Receptionist: "This is our parts area. This is a high-performance component from Japan's NSK bearings that we use. Its high precision and long life ensure the long-term stability and operability of the support components."
Customer: “Yeah, nice.”
Entering the workshop, our high-speed punch presses are neatly arranged, with a strong and delicate aesthetic! This is a magical and beautiful machine! The company's products have a high reputation and popularity in the market, which is inseparable from the high quality of the punch press.
Receptionist: "This is our gantry high-speed punch press. This is our C-type high-speed punch press."
Customers stopped in front of our exquisite C-shaped punch press, and their eyes moved slowly on the machine. It seemed that every detail attracted their attention, and they seemed to be thinking about the working principle and performance of this punch press.
The receptionist and technical person in charge who followed closely answered the customers' questions and concerns, and explained the characteristics and advantages of the punch machine and parts to the customers in detail. Everyone had in-depth exchanges and discussions.
During the process, our staff provided some reference materials to the customers so that they could have a more in-depth and clear understanding of the product-related information.
Customer: "What is the punch speed of the punch press?"
Receptionist: "Up to 1,000 times per minute."
Customers have shown strong interest in our feeders and electric control boxes and raised a series of questions about the feeders and electric control boxes, including their working principles, performance characteristics, application methods, etc.
The receptionist listened patiently to the customer's inquiries, and then gave detailed answers one by one, allowing customers to feel the convenient operation page and powerful functions of the electronic control box.
They walked to the feeder again, stretched out their hands to touch the surface of the machine, and felt the texture of our machine, the layout of the buttons, and the manufacturing process. There was a kind of appreciation and recognition in their eyes. He nodded and expressed that he was very satisfied with our machine. , we have higher expectations for the stability and durability of our punch presses.
Finally, the customer walked to the carefully packaged finished punch machine. The receptionist always maintained enthusiasm and explained various professional issues to the customer in layman's language.
Customer: “How fast is the delivery time for the punch press?”
Receptionist: "Mr. Luboh, the delivery time of the punch machine generally depends on the complexity of your product, product stamping accuracy and other requirements."
Customers: “Which customers have used your product?”
Receptionist: "Our customers are all over the world. In your country, we also have many customers who use our punch presses. If you need to know more, I can try to contact you."
Customer: "Where do you export?"
Receptionist: "Currently, our products are exported to countries all over the world, such as India, Iran, Turkey, Bahrain, Yemen, Saudi Arabia, Egypt, Russia, Vietnam and other countries. Moreover, all customers who have purchased our company's punch machines currently have problems with our products. Give high praise. This is not only reflected in their satisfaction with the performance of the punch machine, but also in the recognition of our company's service quality. Our punch machine meets the needs of customers in the production process with its efficient, stable and accurate characteristics. various needs, helping them improve production efficiency and reduce costs. At the same time, our company's after-sales service team is always customer-oriented and provides timely and professional technical support and maintenance services to help customers use the punch machine. No worries. As a result, our punches not only win the trust of our customers, but also their praise.”
Customer: "Okay. How much does the punching machine cost?"
Receptionist: "The price will be different for different stamping requirements. The machine you are looking at is our C-type high-speed punch press. The prices of different types of punch presses, punch presses with different tonnage, and punch presses with different functions are different. In this way, you Let’s take a look at our equipment first and see what else you want to know about. If you finish reading here, we can go back to the office to discuss the details of the quotation. ”
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A wonderful and meaningful day!
After the visit, the customer deeply felt our company’s professional strength and service quality in punch press manufacturing.They all expressed that they were very impressed with the factory, not only because of the advanced high-speed punching equipment, but also because they felt that our employees felt happy and satisfied here, and their work enthusiasm and innovative spirit were fully exerted. This positive energy is naturally integrated into our products.
Here, we once again extend a warm welcome to new friends who come to visit our factory. Every customer who comes to us is worth cherishing. We regard every visit and communication as a rare opportunity. We hope that through our explanations, we can bring real value and gains to our customers.
Serve with heart, experience a different factory tour! Hope to work closely with new friends and develop friendly and cooperative relations with each other. We sincerely welcome you to come and share development opportunities!